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Online banking usage among digital buyers in Japan 2021, by age group and gender

Share of consumers using online and mobile banking to pay for online purchases in Japan in 2021, by age group and gender

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Release date

May 2022



Survey time period

September 2021

Number of respondents


Age group

15 years or older

Special properties

postal questionnaire and e-mail survey

Supplementary notes

*Sample size after weight adjustments. Including 10,597 male and 9,857 female respondents.

Among consumers who have purchased products, services, or digital contents online, conducted online financial transactions, or used online auctions or flea market apps in the past year.

Original question: "Which payment method did you use when buying products or conducting financial transactions via the internet?"

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