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Use of smartphone mobile banking for transferring money to family UK 2015-2019

Smartphone mobile banking apps have become more popular in recent years and many banks have launched apps to provide a more effortless experience to their customers. In a survey conducted among approximately two thousand active bank account owners who also use mobile phones regularly in the United Kingdom, approximately 27 percent used a mobile banking app to send money to friends and family. While mobile banking is a common way to transfer money, online banking and money transfer companies such as PayPal still hold first place.

Share of people who used smartphone mobile banking apps to send money to friends and family in the United Kingdom (UK) from 2015 to 2019

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Release date

September 2019


United Kingdom

Survey time period

July 25 to August 5, 2019

Number of respondents


Age group

14-75 years

Special properties

owners of a current bank account and regular users of a mobile phone.

Supplementary notes

* Base: n (2017) = 2,019; n (2015) = 2,664.

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Statistics on "Payment instruments - United Kingdom and Ireland"

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