An October 2020 survey of e-commerce decision makers in Europe and North America revealed 67 percent of e-commerce companies planned on investing more in personalization in 2021. Additionally, it was found that 26 percent of these businesses would keep their personalization investments at the same level, while just one percent planned on investing less in 2021.
Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021
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Share of respondents
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SearchNode. (July 11, 2021). Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/
SearchNode. "Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021." Chart. July 11, 2021. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/
SearchNode. (2021). Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/
SearchNode. "Share of E-commerce Companies Planning on Investing More in Personalization in North America and Europe in 2021." Statista, Statista Inc., 11 Jul 2021, https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/
SearchNode, Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021 Statista, https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/ (last visited September 01, 2024)
Share of e-commerce companies planning on investing more in personalization in North America and Europe in 2021 [Graph], SearchNode, July 11, 2021. [Online]. Available: https://www.statista.com/statistics/1174164/investing-personalization-ecommerce-companies-worldwide/