Quarterly adoption of cash by consumers, online or offline, in Austria 2018-2023
The share of cash transactions at POS (Point-of-Sale) in Austria declined by 10 percentage points between 2018 and 2023. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2018, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 86 percent, which declined to 76 percent in the third quarter of 2023. Moreover, cash paid in advance for online payments also declined from 28 percent to 21 percent during the same period. The share of respondents paying through cash on delivery stayed about the same, in the range of seven to 10 percent.