Quarterly adoption of cash by consumers, online or offline, in South Africa 2018-2023
The share of cash transactions at POS (Point-of-Sale) in South Africa declined by six percentage points between 2018 and 2023. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2018, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 79 percent, which declined to 73 percent in the third quarter of 2023. Moreover, during the same period, the share of respondents paying cash in advance and cash on delivery for online transactions fell by two and one percentage points, respectively.