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AT&T wireless customers: postpaid churn rate 2007-2019

Here you can see the churn rate of postpaid AT&T wireless customers from 2007 to 2019. In 2019, AT&T's churn rate for wireless postpaid customers was 1.18 percent. In 2017, the total churn rate of AT&T wireless customers was 2.36 percent.

AT&T's wireless postpaid customer churn rate from 2007 to 2019

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Release date

February 2020



Survey time period

2007 to 2019

Supplementary notes

* Excludes migrations between AT&T segments and/or subscriber categories and acquisition-related additions during the period. Includes the impacts of the year-end 2016 shutdown of our U.S. 2G network

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