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Skills gaps: Skills lacking among staff in the United Kingdom (UK) in 2017

This statistic shows the skills lacking among staff with skills gaps in the United Kingdom (UK) in 2017. The most common skills lacking were technical, practical or job specific. Moreover, 39 percent of staff were reported by their employer as having insufficient customer handling skills.

Skills lacking among staff with skills gaps in the United Kingdom (UK) in 2017

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Source

Release date

October 2018

Region

United Kingdom

Survey time period

March and July 2017

Method of interview

Telephone interview

Supplementary notes

* A “skills gap” is defined by the source as when an employee is not fully proficient, i.e. is not able to do their job to the required level.

Methodology and background note (from source):
To ascertain the number of staff with skills gaps, respondents were asked, for each major (one-digit SOC 2010) occupation where they employed staff, how many of those they employed were fully proficient. If respondents asked for clarification, then a proficient employee was described as ‘someone who is able to do their job to the required level’.

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Statistics on "Education in the UK"

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