What is your preferred method of contacting your insurance company?
Preferred communication method with insurance companies in the UK 2013
This statistic shows the methods consumers prefer to use to communicate with their insurance company in the United Kingdom in 2013. According to the survey, 52 percent of consumers use telephone to communicate with their insurance company while 6 percent prefer to send a letter.
What is your preferred method of contacting your insurance company?
Share of respondents
Telephone52%
E-mail36%
Letter6%
Face to face3%
Instant chat/messenger2%
SMS0%
Social media0%
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Preferred communication method with insurance companies in the UK 2013
This statistic shows the methods consumers prefer to use to communicate with their insurance company in the United Kingdom in 2013. According to the survey, 52 percent of consumers use telephone to communicate with their insurance company while 6 percent prefer to send a letter.
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