This statistic shows the customer service in fast food drive-thrus in the United States as of August 2015, by menu category. In fast food sandwich restaurant drive-thrus, 45 percent of visits received pleasant customer service.
Customer service in fast food drive-thrus in the United States as of August 2015, by menu category
1,882 different visits to 890 different restaurants within 29 restaurant chains
Supplementary notes
The burger chain category includes Burger King, Carl’s Jr., Hardee’s, In-N-Out Burger, Dairy Queen, Jack in the Box, Krystal, McDonald’s, Wendy’s
The ethnic chain category includes Del Taco, El Pollo Loco, Fazoli’s, Panda Express, Taco Bell, Taco John’s
The sandwich chain category includes Arby’s, Bojangles’, Chick-fil-A, Church’s Chicken, Jimmy John’s, KFC, Panera Bread, Popeyes, Schlotzsky’s Deli, Steak Escape, Subway, Tim Hortons
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QSR magazine. (October 1, 2015). Customer service in fast food drive-thrus in the United States as of August 2015, by menu category [Graph]. In Statista. Retrieved July 09, 2020, from https://www.statista.com/statistics/328692/customer-service-in-fast-food-drive-thrus-by-menu-category-us/
QSR magazine. "Customer service in fast food drive-thrus in the United States as of August 2015, by menu category ." Chart. October 1, 2015. Statista. Accessed July 09, 2020. https://www.statista.com/statistics/328692/customer-service-in-fast-food-drive-thrus-by-menu-category-us/
QSR magazine. (2015). Customer service in fast food drive-thrus in the United States as of August 2015, by menu category . Statista. Statista Inc.. Accessed: July 09, 2020. https://www.statista.com/statistics/328692/customer-service-in-fast-food-drive-thrus-by-menu-category-us/
QSR magazine. "Customer Service in Fast Food Drive-thrus in The United States as of August 2015, by Menu Category ." Statista, Statista Inc., 1 Oct 2015, https://www.statista.com/statistics/328692/customer-service-in-fast-food-drive-thrus-by-menu-category-us/
QSR magazine, Customer service in fast food drive-thrus in the United States as of August 2015, by menu category Statista, https://www.statista.com/statistics/328692/customer-service-in-fast-food-drive-thrus-by-menu-category-us/ (last visited July 09, 2020)
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