Consumer concerns about financial services in the United Kingdom (UK) 2014

This statistic presents the main reasons consumers are concerned with regards to financial services institutions in the United Kingdom, as of November 2014. Most consumers are worried that they get a poor return on their savings (37 percent) and feel they are being overcharged or billed unfair fees (31 percent).

Consumer concerns with regards to financial services institutions in the United Kingdom (UK) as of November 2014, by reason for concern

Share of consumers
Getting a poor return on my savings37%
Overcharing and unfair fees31%
The institution making risky investments with my money30%
My personal details being sold to third party29%
Security of my account details25%
The business's ethics23%
Security of my personal information23%
The institution going bankrupt16%
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Source

Release date

November 2014

Region

United Kingdom

Survey time period

2014

Number of respondents

2,015 respondents

Age group

18 years and older

Method of interview

Online survey

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Statistics on "Online privacy in the United Kingdom (UK)"

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