E-mail communication usage in European countries 2020 | Statista

This statistic shows the percentage of individuals in selected European countries who had used the internet for e-mail communication from 2017 to 2020. The share of individuals who send or received e-mails was highest in Denmark, with 96 percent of individuals using the internet in this way.

Share of individuals who send or receive e-mails on the internet in selected European countries from 2017 to 2020

Characteristic	2017	2018	2019	2020
European Union - 28 countries	92%	93%	75%	-
Euro area*	72%	74%	76%	77%
Austria	69%	66%	79%	79%
Belgium	93%	80%	80%	84%
Bulgaria	45%	90%	40%	43%
Croatia	76%	59%	59%	66%
Cyprus	51%	54%	56%	66%
Czechia	79%	88%	82%	83%
Denmark	94%	94%	94%	96%
Estonia	78%	83%	82%	82%
Finland	89%	57%	90%	93%
France	79%	77%	79%	-
Germany	84%	85%	86%	87%
Greece	78%	77%	59%	58%
Hungary	72%	71%	72%	75%
Iceland	53%	52%	95%	95%
Ireland	69%	79%	77%	78%
Italy	76%	57%	59%	-
Latvia	70%	71%	72%	76%
Lithuania	61%	60%	62%	66%
Luxembourg	92%	84%	83%	84%
Malta	65%	69%	69%	73%
Netherlands	69%	68%	93%	92%
North Macedonia	43%	42%	47%	-
Norway	45%	43%	94%	94%
Poland	68%	64%	65%	66%
Portugal	59%	63%	64%	68%
Romania	45%	42%	43%	40%
Serbia	39%	39%	44%	38%
Slovakia	71%	67%	71%	76%
Slovenia	69%	58%	72%	78%
Spain	68%	69%	72%	76%
Sweden	91%	86%	91%	90%
Turkey	30%	32%	34%	34%
United Kingdom	86%	88%	89%	87%

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Release date

February 2021

More information

Region

Europe

Survey time period

2017 to 2020

Supplementary notes

* Euro area (EA11-2000, EA12-2006, EA13-2007, EA15-2008, EA16-2010, EA17-2013, EA18-2014, EA19)

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