Preferred channels for individual banking services in Great Britain (UK) 2014

Preferred channel to access individual bank services in Great Britain (UK) as of January 2014

Preferred channels for individual banking services in Great Britain (UK) 2014 This statistic shows the banking channels preferred by British adults to access individual services in Great Britain (United Kingdom) as of January 2014. The majority of respondents (82 percent) prefers the service face-to-face in the branch, when seeking financial advice. For financial transactions, online banking is just as important as is face-to-face contact, with 43 percent of respondents preferring each one of these channels.
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Preferred channel to access individual bank services in Great Britain (UK) as of January 2014

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Face-to-face in a branchOnline bankingOther*
Seeking financial advice82%6%12%
Taking out a mortage77%9%13%
Opening or upgrading
current account
69%17%13%
Apply for credit card55%27%18%
Managing savings53%34%13%
Financial transaction43%43%14%
Face-to-face in a branchOnline bankingOther*
Seeking financial advice82%6%12%
Taking out a mortage77%9%13%
Opening or upgrading
current account
69%17%13%
Apply for credit card55%27%18%
Managing savings53%34%13%
Financial transaction43%43%14%
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This statistic shows the banking channels preferred by British adults to access individual services in Great Britain (United Kingdom) as of January 2014. The majority of respondents (82 percent) prefers the service face-to-face in the branch, when seeking financial advice. For financial transactions, online banking is just as important as is face-to-face contact, with 43 percent of respondents preferring each one of these channels.
Show more
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Statistics on "Banking channels in the United Kingdom (UK)"
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