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Banking channels used by Barclays customers in the United Kingdom (UK) 2015
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Banking channels used by Barclays customers in the United Kingdom (UK) 2015
United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?
by Statista Research Department,
last edited
Apr 30, 2015
This statistic shows the share of Barclays customers using various banking and communication channel methods in the United Kingdom (UK) in 2015. Approximately 71 percent of all respondents stated that they used the internet to carry out online banking or interact with Barclays plc.
United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?
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by Statista Research Department,
last edited
Apr 30, 2015
This statistic shows the share of Barclays customers using various banking and communication channel methods in the United Kingdom (UK) in 2015. Approximately 71 percent of all respondents stated that they used the internet to carry out online banking or interact with Barclays plc.
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- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- April 2015
- Region
- United Kingdom (Great Britain)
- Survey time period
- April 17 to 19, 2015
- Number of respondents
- 565 respondents
- Age group
- 18 years and older
- Special properties
- Barclays customers
- Method of interview
- Online survey
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- April 2015
More information
- Region
- United Kingdom (Great Britain)
- Survey time period
- April 17 to 19, 2015
- Number of respondents
- 565 respondents
- Age group
- 18 years and older
- Special properties
- Barclays customers
- Method of interview
- Online survey
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Statistics on "Banking channels in the United Kingdom (UK)"
- Branch banking
The most important statistics
- Personal current banking account holders frequency of visits to bank branch in the United Kingdom (UK) in 2015Frequency of visits to main current account bank branch UK 2015
- Reasons for bank branch vistis by personal current account holders in the last year in the United Kingdom (UK) in 2015Reasons for visits to bank branch according to current account holders in the UK 2015
- Customer opinion on the importance of conveniently located branches of the main account bank in the United Kingdom (UK) in 2015Importance of branch location in main current account bank UK 2015
- Customer satisfaction with main bank conveniently located branches in the United Kingdom (UK) in 2015Level of satisfaction with branch location of the main bank in the UK 2015
- Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015Level of satisfaction with service quality in main current account bank UK 2015
- Length of time frequent branch users had their main current account in the United Kingdom (UK) in 2015Banking: main current account length of use by frequent branch users UK 2015
- Importance of bank branch availability nationally according to current account holders in the United Kingdom (UK) in 2015Importance of bank branch accessibility nationally in the UK 2015
- Number of banks providing selected services via their branch finder tool online in the United Kingdom (UK) as of March 2015, by area of serviceBanks services via branch finder tool United Kingdom (UK) 2015, by area of service
- Online and mobile banking
The most important statistics
- Online banking penetration in Great Britain from 2007 to 2018Share of people using internet banking in Great Britain 2007-2018
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by deviceOnline banking in Great Britain 2014-2019, by device
- Share of current account holders using online banking at least once a month in the United Kingdom (UK) from 2010 to 2015Frequency of internet banking in United Kingdom (UK) 2010-2015
- Share of consumers that have used online banking in the past three months in the United Kingdom (UK) as of 2015, by family financial statusRecent online banking use in the United Kingdom (UK) 2015, by family financial status
- Frequency of internet banking use by personal current account holders in the United Kingdom (UK) in 2015, by age groupFrequency of account holders internet banking services usage in the UK 2015
- Frequency of online banking services use according to smartphone owners in the United Kingdom (UK) in 2015Online banking services usage by smartphone owners in the UK in 2015
- Customer opinion on the importance of internet banking provided by their main current account bank in the United Kingdom (UK) in 2015Importance of internet banking in main current account bank in the UK 2015
- Reputation damage of parties involved in possible banking data security breaches in the United Kingdom (UK) in 2015*Reputation damage for parties involved in banking data security breaches UK in 2015
- Banking apps
The most important statistics
- Frequency of smartphone or tablet app banking by personal current accounts holders in the United Kingdom (UK) in 2015, by age groupFrequency of smartphone or tablet banking by current account holders UK 2015, by age
- Frequency of mobile banking app usage according to smartphone users in the United Kingdom (UK) in 2015Mobile banking services usage by UK smartphone users in 2015
- Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015Level of satisfaction with the banking app of main bank in the UK 2015
- Actions taken with mobile banking apps use in the United Kingdom (UK) in 2015*Mobile banking services usage actions UK adults in 2015
- Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 Bank customer priorities driving mobile apps quality in the United Kingdom (UK) 2014
- Overall score of functionality and usability for apps of five selected banks in the United Kingdom (UK) in 2014Functionality and usability of banking apps: overall score UK 2014
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by bank size*Mobile banking services usage of the United Kingdom (UK) adults in 2015, by bank size
- Share of smartphone users who use mobile banking apps in the United Kingdom (UK) in 2015, by income levelMobile banking services usage of the United Kingdom adults in 2015, by income level
- Banking channels for major banks
The most important statistics
- United Kingdom: Which of the following methods do you use to communicate or interact with Lloyds Bank plc?Banking channels used by Lloyds customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with TSB Bank plc?Banking channels used by TSB customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?Banking channels used by Barclays customers in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Santander UK plc?Banking channels used by Santander clients in the United Kingdom (UK) 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nationwide Building Society?Banking channels used by Nationwide clients in the United Kingdom (UK) 2015
- General summary: customer preference
The most important statistics
- Usage frequency of various banking channels in United Kingdom (UK) from 2011 to 2015Frequency of use of banking channels the UK 2011-2015
- Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recentlyPreference for banking channels use habits in the United Kingdom (UK) 2014
- Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of useBanking channels usage in the United Kingdom (UK) in 2014, by frequency of use
- Most preferred method of banking among Great Britain adults as of 2014, by age groupPreferred banking methods among Great Britain population in 2014, by age group
- Preferred channels to access bank services in Great Britain (United Kingdom) as of January 2014Banking channels preferred to access services in Great Britain (the UK) 2014
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Banking channels used by the Bank of Scotland clients in the United Kingdom (UK) 2015
- Banking channels used by Clydesdale customers in the United Kingdom (UK) 2015
- Banking channels used by First Direct clients in the United Kingdom (UK) 2015
- Banking channels used by Co-operative clients in the United Kingdom (UK) 2015
- Banking channels used by NatWest customers in the United Kingdom (UK) 2015
- Banking channels used by HSBC customers in the United Kingdom (UK) 2015
- Banking channels used by Yorkshire customers in the United Kingdom (UK) 2015
- Banking channels used by RBS clients in the United Kingdom (UK) 2015
- European online banking functionality benchmark in 2017
- Share of online banking users in China in 2012, by content
- Time of last visit in bank branch in the U.S. 2016
- Main access methods for online banking in Japan 2019
- Main methods used by customers to contact their bank U.S. 2016 by gender
- Communication methods preferred by gym members Australia 2014
- Customer channel preferences for different transactions in Switzerland 2015
- Frequency of payment card or online banking fraud in Luxembourg 2017
- Geographical distribution of contact centers worldwide as of December 2016
- Industry revenue of »manufacture of musical instruments« in Poland 2011-2023
Studies
- Online banking in Italy
- Online banking in the Benelux
- Online banking in Italy
- Barclays Group in the United Kingdom
- Banking in Poland
- Barclays Bank - Annual Reports and Accounts 2018
- The State of Online Banking 2017 - Sweden
- The State of Online Banking 2017 - Netherlands
- CheBanca! Digital Banking Index Italy 2017
- Tendencias en Medios de Pago
- Fraud the Facts 2019
- Banking channels in the United Kingdom (UK)
- Banking industry in the Benelux
- Banking industry in Brazil
- Banking industry in India
Statistics on "Banking channels in the United Kingdom (UK)"
- Personal current banking account holders frequency of visits to bank branch in the United Kingdom (UK) in 2015
- Reasons for bank branch vistis by personal current account holders in the last year in the United Kingdom (UK) in 2015
- Customer opinion on the importance of conveniently located branches of the main account bank in the United Kingdom (UK) in 2015
- Customer satisfaction with main bank conveniently located branches in the United Kingdom (UK) in 2015
- Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015
- Length of time frequent branch users had their main current account in the United Kingdom (UK) in 2015
- Importance of bank branch availability nationally according to current account holders in the United Kingdom (UK) in 2015
- Number of banks providing selected services via their branch finder tool online in the United Kingdom (UK) as of March 2015, by area of service
- Frequency of branch banking services use according to smartphone owners in the United Kingdom (UK) in 2015
- Frequency of ATM use according to smartphone owners in the United Kingdom (UK) in 2015
- Share of current account holders that use branch banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- Average number of branches for big five banks, challenger banks and large retailers in the United Kingdom as of 2014
- Online banking penetration in Great Britain from 2007 to 2018
- Penetration of online banking in Great Britain from first quarter of 2014 to first quarter of 2019, by device
- Share of current account holders using online banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- Share of consumers that have used online banking in the past three months in the United Kingdom (UK) as of 2015, by family financial status
- Frequency of internet banking use by personal current account holders in the United Kingdom (UK) in 2015, by age group
- Frequency of online banking services use according to smartphone owners in the United Kingdom (UK) in 2015
- Customer opinion on the importance of internet banking provided by their main current account bank in the United Kingdom (UK) in 2015
- Reputation damage of parties involved in possible banking data security breaches in the United Kingdom (UK) in 2015*
- Amounts transferred weekly by customers via internet banking in the United Kingdom (UK) in 2013 and 2014 (in billion GBP)
- Online banking use purpose of busy achievers segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking use purpose of starting out segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking use purpose of mature and savvy segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking usage purpose of retired with resources segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Online banking usage purpose of hard pressed segment of British population in the United Kingdom (UK) as of 2015, by financial status
- Frequency of smartphone or tablet app banking by personal current accounts holders in the United Kingdom (UK) in 2015, by age group
- Frequency of mobile banking app usage according to smartphone users in the United Kingdom (UK) in 2015
- Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015
- Actions taken with mobile banking apps use in the United Kingdom (UK) in 2015*
- Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014
- Overall score of functionality and usability for apps of five selected banks in the United Kingdom (UK) in 2014
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by bank size*
- Share of smartphone users who use mobile banking apps in the United Kingdom (UK) in 2015, by income level
- Share of smartphone owners who use mobile banking apps in the United Kingdom (UK) in 2015, by age group
- Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015*
- Share of current account holders that use mobile banking at least once a month in the United Kingdom (UK) from 2010 to 2015
- United Kingdom: Which of the following methods do you use to communicate or interact with Lloyds Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with TSB Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Barclays plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Santander UK plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nationwide Building Society?
- Usage frequency of various banking channels in United Kingdom (UK) from 2011 to 2015
- Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently
- Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of use
- Most preferred method of banking among Great Britain adults as of 2014, by age group
- Preferred channels to access bank services in Great Britain (United Kingdom) as of January 2014
- United Kingdom: Which of the following methods do you use to communicate or interact with the Bank of Scotland plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Clydesdale Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with First Direct?
- United Kingdom: Which of the following methods do you use to communicate or interact with The Co-operative Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with the Nation Westminster Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with HSBC Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with Yorkshire Bank plc?
- United Kingdom: Which of the following methods do you use to communicate or interact with The Royal Bank of Scotland plc?
- Online banking functionality benchmark score in European banks in 2017*
- Share of online banking users in China in 2012, by banking method
- When was the last time you walked into a physical bank branch?
- Preferred access methods used for online banking among smartphone users in Japan as of April 2019
- Main methods used by customers to contact their bank in the United States in 2016, by gender
- Fitness club communication methods preferred by gym members in Australia in 2014
- Insurance customer channel preferences for various transactions types in Switzerland as of 2015
- How often have you experienced or been a victim of bank card or online banking fraud?*
- Where are your contact centers located?
- Industry revenue of »manufacture of musical instruments« in Poland from 2011 to 2023 (in million U.S. Dollars)
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