Generational comparison of mobile and branch banking use Australia 2018

This statistic depicts the results of a survey that compares the usage of mobile and branch banking in Australia as of October 2018, based on generation. During the six months examined, younger generations favored mobile banking; 38.1 percent of respondents from the pre-boomer generation stated that they had been to a bank branch in the last four weeks and 6.2 percent said they had used mobile banking. In contrast, 13.9 percent of respondents in the generation Z category said they had used branch banking and 53.6 percent had used mobile banking.

Generational comparison of mobile banking and branch banking usage in Australia as of October 2018

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Source

Release date

November 2018

Region

Australia

Survey time period

April 1, 2018 to October 31, 2018

Number of respondents

25,304 respondents

Age group

14 years and older

Method of interview

Face-to-face interview

Supplementary notes

Source defines generations as follows: Pre-Boomers born before 1946, Baby Boomers born 1946 to 1960, Generation X born 1961 to 1975, Millennials born 1976 to 1990 and Generation Z born 1991 to 2005.

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Statistics on "Banking industry in Australia"

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