Customer relationship management software usage in France 2021, by company size

Share of enterprises using a customer relationship management (CRM) software in France in 2021, by company size

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Release date

June 2022

Region

France

Survey time period

2021

Number of respondents

196,204*

Special properties

enterprises employing 10 staff or more

Supplementary notes

* n (10-19 employees): 109,593; n (20-49 employees): 57,939; n (50-249 employees): 23,645; n (250 employees or more): 5,027.

Figures have been rounded.
Shares calculated using figures provided by the source.
Includes enterprises of at least ten people (except agricultural, financial and insurances enterprises).

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