Satisfaction with large and small banks providing main current account UK 2015

This statistic gives an overview of the level of satisfaction with the main current bank account provider in the United Kingdom (UK) as of the first quarter of 2015, by the size of bank. Overall there was not a big difference in satisfaction levels between those respondents, who held an account with large banks compared to those signed up with the small ones.

Current personal account holders satisfaction with their main bank in the United Kingdom (UK) in 2015, by size of bank

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Sources

Release date

April 2015

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

4,549*

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Distribution of respondents in large and small banks as follows:
n (Large banks) = 2,484 and n (Small bank) = 2,065.

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Statistics on "Current bank accounts in the United Kingdom (UK)"

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