This statistic gives an overview of the level of satisfaction with main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015, by specific bank. Customers of First Direct and the Nationwide were very likely to be satisfied with their personal currrent account provider, with 98% of First Direct clients and 96% of the Nationwide customers saying they were very or fairly satisfied.
Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
** The source adds the following information: "Caution should be attached to the First Direct figure because of the small sample size."
Satisfied includes both very satisfied and fairly satisfied categories.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank [Graph]. In Statista. Retrieved May 23, 2022, from https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank." Chart. April 15, 2015. Statista. Accessed May 23, 2022. https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank. Statista. Statista Inc.. Accessed: May 23, 2022. https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Share of Satisfied Bank Customers in The United Kingdom (Uk) in 2015, by Bank." Statista, Statista Inc., 15 Apr 2015, https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank Statista, https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/ (last visited May 23, 2022)
