The share of customers aware of the Current Account Switch Service introduced by Payments Council in the United Kingdom (UK) increased overall until October 2017, when it peaked at 84 percent. However, it decreased with fluctuations since then. As of September 2020, 75 percent of respondents contacted declared that they were aware of the availability of the account switching service.
Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to September 2021
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Bacs. (October 28, 2021). Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to September 2021 [Graph]. In Statista. Retrieved July 02, 2022, from https://www.statista.com/statistics/416738/current-account-switch-service-customer-awareness-levels-uk/
Bacs. "Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to September 2021." Chart. October 28, 2021. Statista. Accessed July 02, 2022. https://www.statista.com/statistics/416738/current-account-switch-service-customer-awareness-levels-uk/
Bacs. (2021). Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to September 2021. Statista. Statista Inc.. Accessed: July 02, 2022. https://www.statista.com/statistics/416738/current-account-switch-service-customer-awareness-levels-uk/
Bacs. "Share of Customers Aware of Payment Council's Current Account Switch Service in The United Kingdom (Uk) from January 2016 to September 2021." Statista, Statista Inc., 28 Oct 2021, https://www.statista.com/statistics/416738/current-account-switch-service-customer-awareness-levels-uk/
Bacs, Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to September 2021 Statista, https://www.statista.com/statistics/416738/current-account-switch-service-customer-awareness-levels-uk/ (last visited July 02, 2022)