Current account switch service: customer awareness levels in the UK 2016-2018
Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to December 2018
This statistic illustrates the monthly development of customer awareness regarding the Current Account Switch Service introduced by Payments Council, by presenting the share of respondents aware of this new service, in the United Kingdom (UK) from January 2016 to December 2018. It can be seen that 76 percent of respondents contacted in December 2018 declared that they were aware of the availability of the account switching service.
Share of customers aware of Payment Council's Current Account Switch Service in the United Kingdom (UK) from January 2016 to December 2018
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| Share of customers aware of the service | |
|---|---|
| Dec '18 | 76% |
| Nov '18 | 80% |
| Oct '18 | 81% |
| Sep '18 | 78% |
| Aug '18 | 81% |
| Jul '18 | 79% |
| Jun '18 | 80% |
| May '18 | 81% |
| Apr '18 | 82% |
| Mar '18 | 76% |
| Feb '18 | 80% |
| Jan '18 | 81% |
| Dec '17 | 82% |
| Nov '17 | 79% |
| Oct '17 | 84% |
| Sep '17 | 78% |
| Aug '17 | 77% |
| Jul '17 | 76% |
| Jun '17 | 75% |
| May '17 | 75% |
| Apr '17 | 77% |
| Mar '17 | 79% |
| Feb '17 | 77% |
| Jan '17 | 78% |
| Dec '16 | 77% |
| Nov '16 | 78% |
| Oct '16 | 76% |
| Sep '16 | 74% |
| Aug '16 | 73% |
| Jul '16 | 76% |
| Jun '16 | 75% |
| May '16 | 73% |
| Apr '16 | 70% |
| Mar '16 | 71% |
| Feb '16 | 74% |
| Jan '16 | 75% |
Source
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Statistics on "Current bank accounts in the United Kingdom (UK)"
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