• Phone banking frequency by age group in the UK 2015

This statistic displays the frequency of telephone banking services usage by account holders in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 26 percent of people between 18 and 44 used phone banking once or twice a year.

Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group

Characteristic	Every day	Once a week or more	2-3 times a month	Once a month	Once every 2-3 months	Once or twice a year	Less often
-	-	-	-	-	-	-	-
-	-	-	-	-	-	-	-
-	-	-	-	-	-	-	-

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Release date

April 2015

More information

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

1,464*

Age group

18 years and older

Special properties

telephone banking users.

Method of interview

Telephone interview

Supplementary notes

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Of these 4.55 thousand, 1,464 were telephone banking users.
* n (18-44) = 749; n (45-64) n = 536; n (65+) = 179.