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Frequency of account holders telephone banking services use in the UK 2015
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Frequency of account holders telephone banking services use in the UK 2015
Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group
This statistic displays the frequency of telephone banking services usage by account holders in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 26 percent of people between 18 and 44 used phone banking once or twice a year.
Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group
| Every day | Once a week or more | 2-3 times a month | Once a month | Once every 2-3 months | Once or twice a year | Less often | |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| Every day | Once a week or more | 2-3 times a month | Once a month | Once every 2-3 months | Once or twice a year | Less often | |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
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Description
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This statistic displays the frequency of telephone banking services usage by account holders in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 26 percent of people between 18 and 44 used phone banking once or twice a year.
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- Release date
- April 2015
- Region
- United Kingdom
- Survey time period
- February 12 to March 27, 2015
- Number of respondents
- 1,464*
- Age group
- 18 years and older
- Special properties
- telephone banking users.
- Method of interview
- Telephone interview
- Supplementary notes
-
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Of these 4.55 thousand, 1,464 were telephone banking users.
* n (18-44) = 749; n (45-64) n = 536; n (65+) = 179.
Source
- Show sources information
- Show publisher information
- Release date
- April 2015
More information
- Region
- United Kingdom
- Survey time period
- February 12 to March 27, 2015
- Number of respondents
- 1,464*
- Age group
- 18 years and older
- Special properties
- telephone banking users.
- Method of interview
- Telephone interview
- Supplementary notes
-
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
Of these 4.55 thousand, 1,464 were telephone banking users.
* n (18-44) = 749; n (45-64) n = 536; n (65+) = 179.
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Current bank accounts in the United Kingdom (UK)
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- Account holders' opinion on there being real differences between banks in the current accounts that they offer in the United Kingdom (UK) in 2015
- Current account services rated according to United Kingdom (UK) bank customers as of August 2014
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- Customer satisfaction with problem handing procedures of their main current banking account provider in the United Kingdom (UK) in 2015
- Customer opinion on the level of charges by their main current account bank in the United Kingdom (UK) in 2015
- Customers intending to switch their current bank in the United Kingdom (UK), as of May 2014
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