Considerations when choosing an energy supplier in the United Kingdom (UK) 2014

Influential factors for consumers choosing an energy supplier in the United Kingdom (UK) 2014

Considerations when choosing an energy supplier in the United Kingdom (UK) 2014 In this survey, people were asked which factors they considered when choosing an energy supplier in the United Kingdom (UK), in 2014. Cost is the clearly the major factor for most consumers, a long way ahead of quality and reliability at 14 percent.
Show more

Influential factors for consumers choosing an energy supplier in the United Kingdom (UK) 2014

Loading statistic...
Expand statistic
Proportion of respondents
Cost/tarrif (NET)73%
Cost/tariff/price/rate69%
Payment options1%
Quality/Reliability (NET)14%
Good quality service13%
Get accurate/useful/informative/clear bills on time1%
Existing supplier characteristics (NET)3%
Good reputation2%
Additional features/services of existing supplier (NET)1%
Other (NET)2%
Don't know6%
Proportion of respondents
Cost/tarrif (NET)73%
Cost/tariff/price/rate69%
Payment options1%
Quality/Reliability (NET)14%
Good quality service13%
Get accurate/useful/informative/clear bills on time1%
Existing supplier characteristics (NET)3%
Good reputation2%
Additional features/services of existing supplier (NET)1%
Other (NET)2%
Don't know6%
Download Settings Share
Download started
Please be patient - this may take a moment
In this survey, people were asked which factors they considered when choosing an energy supplier in the United Kingdom (UK), in 2014. Cost is the clearly the major factor for most consumers, a long way ahead of quality and reliability at 14 percent.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on "Consumer experience of the energy market in the United Kingdom (UK)"
  • Overview
The most important statistics
  • Energy bills payment
  • Gas
  • Electricity
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.