Views on financial services firms not understanding customer needs UK adults 2014

Published by Statista Research Department, Jan 17, 2018
This statistic displays the extent to which failing to understand customer needs would change British adults' views about financial services companies in the United Kingdom (UK) in 2014. More than one fourth (26 percent) of respondents reported that such behavior would neither worsen nor improve their views about a financial services company.
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United Kingdom: How would failing to understand customer needs change your views about a financial services company?
Share of respondents
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