Premium
Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

Consumer expectations of waiting time for customer support in the UK 2015, by channel

How long are you prepared to wait for an answer?

by Statista Research Department, last edited Sep 17, 2015
Consumer expectations of waiting time for customer support in the UK 2015, by channel This statistic displays the findings of a survey on the customer expectations of waiting time for customer support in the United Kingdom (UK) as of 2015, by channel. During the survey period, it was found that 16 percent of respondents reported that they expected an answer within one minute on video chat.
Show more

How long are you prepared to wait for an answer?

Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "Online shopping in the United Kingdom (UK)"
  • E-commerce overview
  • Online and mobile
  • Online shoppers
  • Online deliveries and returns
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.