GB: click & collect cost awareness of consumers 2015

This statistic displays the findings of a survey on the cost awareness to retailers in offering click and collect services among consumers in Great Britain (GB) as of July 2015. It was found, that 24 percent of respondents stated that it did not cost the retailer anything to deliver an item to a store.

Which of the following best describes what you know about the cost to the retailer in delivering these items to the store you collect them from?

Characteristic	Share of respondents
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Release date

July 2015

More information

Region

United Kingdom (Great Britain)

Survey time period

July 3, 2015 to July 5, 2015

Number of respondents

2,016 respondents

Age group

18 years and older

Special properties

GB adults.

Method of interview

Online interview

Supplementary notes

* The source does not provide any information regarding percentage points exceeding 100 percent.
Original survey question was phrased as following:
"Q2. Thinking about click and collect services, which of the following best describes what you know about the cost to the retailer in delivering these items to the store you collect them from?"

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