Share of individuals using internet banking in the Netherlands from 2012 to 2017, by age group

Share of individuals using internet banking in Netherlands 2012-2017, by age group This statistic shows the share of individuals using internet banking in the Netherlands from 2012 to 2017, by age group. In 2017, 98 per cent of Dutch individuals between 18 and 25 years used internet banking for private use. In comparison, 43 percent of people with an age of 75 years or older used internet banking in 2017. Between 2012 and 2015, the use of internet banking in the Netherlands increased in all age groups. The share of people who use mobile banking in the Netherlands reached a percentage of 65 percent in 2016, compared to 53 percent in Luxembourg and 51 percent in Belgium. In the same year, approximately 92 percent of the teenagers aged 15 to 16 years old used online banking to check their balance, whilst 50 percent used it to pay bills. Between 2015 and 2016, Dutch respondents indicated they use mobile payment apps more than respondents from other Benelux countries. In 2016, the share of respondents who have used a mobile payment app in the Netherlands reached a value of approximately 30 percent.
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Age group18 to 25 years25 to 35 years35 to 45 years45 to 55 years55 to 65 years65 to 75 years75 years or older
201293.1%94.9%88.3%83.3%70%53.5%17%
201392.2%96.4%90.6%85.8%71.6%56.8%19.2%
201494.6%93.6%89.4%86.6%79.9%61.4%25.1%
201592.3%96.2%90.5%87.5%81.1%63.9%31.5%
201690.5%94.6%90.1%87.8%82.2%67.1%31.7%
201798%96.2%94.8%91.3%86%71.3%43%
Age group18 to 25 years25 to 35 years35 to 45 years45 to 55 years55 to 65 years65 to 75 years75 years or older
201293.1%94.9%88.3%83.3%70%53.5%17%
201392.2%96.4%90.6%85.8%71.6%56.8%19.2%
201494.6%93.6%89.4%86.6%79.9%61.4%25.1%
201592.3%96.2%90.5%87.5%81.1%63.9%31.5%
201690.5%94.6%90.1%87.8%82.2%67.1%31.7%
201798%96.2%94.8%91.3%86%71.3%43%
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Description Source More information
This statistic shows the share of individuals using internet banking in the Netherlands from 2012 to 2017, by age group. In 2017, 98 per cent of Dutch individuals between 18 and 25 years used internet banking for private use. In comparison, 43 percent of people with an age of 75 years or older used internet banking in 2017. Between 2012 and 2015, the use of internet banking in the Netherlands increased in all age groups. The share of people who use mobile banking in the Netherlands reached a percentage of 65 percent in 2016, compared to 53 percent in Luxembourg and 51 percent in Belgium. In the same year, approximately 92 percent of the teenagers aged 15 to 16 years old used online banking to check their balance, whilst 50 percent used it to pay bills. Between 2015 and 2016, Dutch respondents indicated they use mobile payment apps more than respondents from other Benelux countries. In 2016, the share of respondents who have used a mobile payment app in the Netherlands reached a value of approximately 30 percent.
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Release date
November 2017
Region
Netherlands
Survey time period
2012 to 2017
Supplementary notes
The research lists activities performed by respondents in three months before the inquiry. Internet banking was for private use only.

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