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To what extent do you use your main bank's online banking services in the following situations?

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Leading situation when customers use online banking in the Netherlands 2017 This statistic shows the leading situations when customers use online banking in the Netherlands in 2017. In 2017, approximately 40 percent of the respondents indicated they never used online banking when commuting. The share of smartphone or tablet users who use banking on the go has increased throughout the years in the Benelux region. Mobile banking subscriptions in Belgium, for example, increased from from 100,000 in 2011 to 4.5 million in 2016. In the Netherlands, approximately 92 percent of the teenagers aged 15 to 16 years old used online banking to check their balance.
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At homeAt workWhen commutingWhen travelling (holiday)
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At homeAt workWhen commutingWhen travelling (holiday)
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Description Source More information
This statistic shows the leading situations when customers use online banking in the Netherlands in 2017. In 2017, approximately 40 percent of the respondents indicated they never used online banking when commuting. The share of smartphone or tablet users who use banking on the go has increased throughout the years in the Benelux region. Mobile banking subscriptions in Belgium, for example, increased from from 100,000 in 2011 to 4.5 million in 2016. In the Netherlands, approximately 92 percent of the teenagers aged 15 to 16 years old used online banking to check their balance.
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Release date
June 2017
Region
Netherlands
Survey time period
2017
Number of respondents
1,000 respondents
Age group
18-66 years
Special properties
consumers
Method of interview
Questionnaire
Supplementary notes
The source does not specify the date of the survey.

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