Degree of kindness experienced by U.S. internet users 2016, by sexual identification

This statistic presents the opinion of internet users in the United States on whether people are mostly kind or unkind to one another online as of July 2016, broken down by sexual identification. According to the source, 35 percent of LGB respondents considered people mostly unkind online, while the same was true for 23 percent of the heterosexual ones.

Share of internet users in the United States who experienced kindness and unkindness online as of July 2016, by sexual identification

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Release date

November 2016


United States

Survey time period

May 17 to July 31, 2016

Number of respondents

3,002 respondents

Age group

15 years and older

Method of interview

Telephone interview

Supplementary notes

Original statement: Among all internet users, the percentage who say people are mostly kind/unkind online.
The survey did not include a question about gender identity, so this report cannot examine experiences of transgender Americans specifically.

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