Problems experienced with deliveries of online purchased products in Sweden 2016

This survey shows problems consumers experienced with deliveries in Sweden in Q1 2016. 4 percent of respondents stated that their package was delivered to a wrong address.

Problems consumers experienced with the deliveries of online purchases in Sweden in Q1 2016

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Release date

February 2017



Survey time period

Q1 2016

Number of respondents

12 monthly surveys with 1,000 respondents*

Age group

18-79 years

Special properties

had problems with delivery (21%)

Method of interview

Online panel

Supplementary notes

* Source also conducted a themed survey each quarter (the most recent themed survey in January had 2,121 respondents) and an additional themed survey with 3,000 respondents.

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Statistics on "E-commerce in Sweden"

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