Italy: SME usage of online tools and platforms 2016-2018

Main usages of online tools and platforms by SME in Italy from October 2016 to January 2018*

by Daniel Clark, last edited Mar 5, 2019
Italy: SME usage of online tools and platforms 2016-2018 This statistic shows the ways small and medium enterprise (SME) uses online tools and platforms in Italy from October 2016 to January 2018. From the responding SMEs in January 2018, 78 percent stated that they used online tools to show their products or services.
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Main usages of online tools and platforms by SME in Italy from October 2016 to January 2018*

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Show products/servicesProvide information (e.g. opening hours, contact info)Advertise to potential new customersCommunicate with customers or suppliersSell products/servicesManage internal business processes (e.g. finances, communication among employees)Other
Jan '18 78%66%77%57%45%17%1%
Dec '17 77%68%78%52%47%17%2%
Nov '17 74%69%75%57%46%16%2%
Oct '17 77%70%76%58%46%19%2%
Sep '17 72%65%75%59%44%17%2%
Aug '17 77%65%75%54%45%14%1%
Jul '17 78%69%78%56%43%19%2%
Jun '17 80%68%76%60%45%14%1%
May '17 78%67%74%52%50%16%2%
Apr '17 79%63%77%53%45%12%2%
Mar '17 77%68%77%56%49%16%0%
Feb '17 77%65%74%54%49%13%1%
Jan '17 74%67%77%51%46%12%2%
Dec '16 74%63%76%52%45%14%2%
Nov '16 78%66%76%54%47%16%3%
Oct '16 72%67%73%54%44%15%2%
Show products/servicesProvide information (e.g. opening hours, contact info)Advertise to potential new customersCommunicate with customers or suppliersSell products/servicesManage internal business processes (e.g. finances, communication among employees)Other
Jan '18 78%66%77%57%45%17%1%
Dec '17 77%68%78%52%47%17%2%
Nov '17 74%69%75%57%46%16%2%
Oct '17 77%70%76%58%46%19%2%
Sep '17 72%65%75%59%44%17%2%
Aug '17 77%65%75%54%45%14%1%
Jul '17 78%69%78%56%43%19%2%
Jun '17 80%68%76%60%45%14%1%
May '17 78%67%74%52%50%16%2%
Apr '17 79%63%77%53%45%12%2%
Mar '17 77%68%77%56%49%16%0%
Feb '17 77%65%74%54%49%13%1%
Jan '17 74%67%77%51%46%12%2%
Dec '16 74%63%76%52%45%14%2%
Nov '16 78%66%76%54%47%16%3%
Oct '16 72%67%73%54%44%15%2%
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by Daniel Clark, last edited Mar 5, 2019
This statistic shows the ways small and medium enterprise (SME) uses online tools and platforms in Italy from October 2016 to January 2018. From the responding SMEs in January 2018, 78 percent stated that they used online tools to show their products or services.
Show more
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