Businesses operating in the call center solution market in Japan generated close to 514 billion Japanese yen in fiscal year 2020. Japanese contact center solution vendors were forecast to reach a revenue of about 541 billion yen by fiscal year 2023.
Sales revenue of the contact center solution market in Japan from fiscal year 2019 to 2020 with forecasts until 2023
(in billion Japanese yen)
fiscal year 2018 to 2023; the Japanese fiscal year starts on April 1 of the stated year and ends on March 31 of the following year
Special properties
market size is based on the sales revenue of solution vendors
Supplementary notes
*Forecast.
Research targets were call center service providers and contact center solution vendors.
1 Japanese yen equals 0.0088 U.S. dollars or 0.0076 euros as of November 2021. Values have been rounded.
Figures prior to the fiscal year 2019 come from previous reporting.
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Yano Research. (November 2, 2021). Sales revenue of the contact center solution market in Japan from fiscal year 2019 to 2020 with forecasts until 2023 (in billion Japanese yen) [Graph]. In Statista. Retrieved August 10, 2022, from https://www.statista.com/statistics/701470/japan-contact-center-and-crm-solution-market-sales-revenue/
Yano Research. "Sales revenue of the contact center solution market in Japan from fiscal year 2019 to 2020 with forecasts until 2023 (in billion Japanese yen)." Chart. November 2, 2021. Statista. Accessed August 10, 2022. https://www.statista.com/statistics/701470/japan-contact-center-and-crm-solution-market-sales-revenue/
Yano Research. (2021). Sales revenue of the contact center solution market in Japan from fiscal year 2019 to 2020 with forecasts until 2023 (in billion Japanese yen). Statista. Statista Inc.. Accessed: August 10, 2022. https://www.statista.com/statistics/701470/japan-contact-center-and-crm-solution-market-sales-revenue/
Yano Research. "Sales Revenue of The Contact Center Solution Market in Japan from Fiscal Year 2019 to 2020 with Forecasts until 2023 (in Billion Japanese Yen)." Statista, Statista Inc., 2 Nov 2021, https://www.statista.com/statistics/701470/japan-contact-center-and-crm-solution-market-sales-revenue/
Yano Research, Sales revenue of the contact center solution market in Japan from fiscal year 2019 to 2020 with forecasts until 2023 (in billion Japanese yen) Statista, https://www.statista.com/statistics/701470/japan-contact-center-and-crm-solution-market-sales-revenue/ (last visited August 10, 2022)
