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Sales revenue of the call center and telemarketing industry in Japan from fiscal year 2013 to 2018 (in billion Japanese Yen)

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Call center market sales revenue in Japan 2011-2016 The statistic depicts the sales revenue of the call center and telemarketing industry in Japan from fiscal year 2013 to 2018. Call center and telemarketing agencies sales were forecasted to amount to approximately 883 billion Japanese Yen in 2018, up from about 839 billion yen in fiscal 2015.
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Sales revenue in billion Japanese Yen
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Sales revenue in billion Japanese Yen
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Description Source More information
The statistic depicts the sales revenue of the call center and telemarketing industry in Japan from fiscal year 2013 to 2018. Call center and telemarketing agencies sales were forecasted to amount to approximately 883 billion Japanese Yen in 2018, up from about 839 billion yen in fiscal 2015.
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Release date
December 2016
Region
Japan
Survey time period
July to November 2016; the Japanese fiscal year starts on April 1 of the stated year and ends on March 31 of the following year
Special properties
market size is based on the sales of outsourcing agencies
Method of interview
Face-to-face interviews, telephone interviews
Supplementary notes
*Forecast.
Research targets were telemarketing agencies and contact center/CRM solution vendors.
The source states, that the size of the call center (telemarketing) market in is calculated based on the sales of outsourcing agencies (telemarketing agencies) commissioned to take inbound and outbound telephone calls, or to provide customer support services through web and fax.
1 Japanese Yen equals 0.00898 U.S. dollars or 0.00842 euros as of April 2017.
Values have been rounded.

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