Consumer familiarity with their energy tariff's features in Great Britain 2016-2018

This statistic shows the familiarity of energy consumers with the features of their own tariff in Great Britain (GB) from 2016 to 2018. It shows that in 2016, fewer people said they were completely familiar with the features of their energy tariff than in the following years. Those who said they were not very familiar with their current tariff made up 25 percent of the share in 2018.

How familiar are consumers with their own energy tariff's features in Great Britain (GB) in 2016 to 2018

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Release date

October 2018


United Kingdom (Great Britain)

Survey time period

2016 to 2018

Number of respondents

3,345 respondents

Age group

15 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*Base consists of consumers with gas and electricity supply from the same supplier and responsible for it

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