Common considerations in cloud service agreements worldwide 2016

The statistic shows the considerations commonly included in cloud service agreements worldwide, according to a global survey conducted in 2016. At that time, 54 percent of cloud service agreements included considerations of service reliability, such as disaster recovery, backup, and fault tolerance. The research suggests that cloud service agreements can often lack key considerations, which is the result of narrowly focused negotiations.

Leading considerations in cloud service agreements worldwide, as of June 2016

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Release date

September 2016



Survey time period

June 2016

Number of respondents

467 respondents

Special properties

Cloud agreement decsion-makers in IT, legal, operations, procurement, and risk management roles

Supplementary notes

Original question: "Thinking back to your most recent cloud agreement, which considerations were included?"

Multiple answers were possible.

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Statistics on "Cloud computing in the United Kingdom (UK)"

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