Type of ROI expected from increased investments in payment technologies 2017

This statistic shows the types of ROI (return on investment) expected from increased investments in payment technologies in 2017. The results of the survey conducted among senior executives responsible for payment strategies revealed that 87 percent of the respondents expected that increased investments in payment technologies would result in enhanced customer experience/reduced payment friction.

What ROI would you expect if you increased your investment in payments technology?

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Sources

Release date

July 2017

Region

Worldwide

Survey time period

December 2016 to January 2017

Number of respondents

525 respondents

Method of interview

Questionnaire

Supplementary notes

The survey was conducted among senior executives responsible for payments strategy and/or payments IT strategy at merchant retailers, retail banks, transaction banking and billing organizations.

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