Reasons to cancel the online shopping basket in France 2015

Why did people cancel their online shopping basket?

by Statista Research Department, last edited Mar 3, 2015
Reasons to cancel  the online shopping basket  in France 2015 This statistic represents the reasons why consumers abandoned their online order baskets containing products they added to buy in France in 2014. The percentage of respondents who gave up their shopping basket due to an unclear return policy was around 25 percent that year.
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Why did people cancel their online shopping basket?

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Share of respondents
The return policy is difficult24%
I had a distraction22%
I can buy the product in a store22%
I cannot pay or receive a package abroad18%
I forgot my username/password17%
Other2%
Share of respondents
The return policy is difficult24%
I had a distraction22%
I can buy the product in a store22%
I cannot pay or receive a package abroad18%
I forgot my username/password17%
Other2%
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by Statista Research Department, last edited Mar 3, 2015
This statistic represents the reasons why consumers abandoned their online order baskets containing products they added to buy in France in 2014. The percentage of respondents who gave up their shopping basket due to an unclear return policy was around 25 percent that year.
Show more
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