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Reasons to cancel the online shopping basket in France 2015

This statistic represents the reasons why consumers abandoned their online order baskets containing products they added to buy in France in 2014. The percentage of respondents who gave up their shopping basket due to an unclear return policy was around 25 percent that year.

Why did people cancel their online shopping basket?

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Sources

Release date

March 2015

Region

France

Survey time period

July 31 to August 10, 2014

Number of respondents

1,062 respondents

Special properties

people having made at least two online purchases over a period of three months

Method of interview

Online survey

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