U.S. citizen awareness of digital services provided by local government 2016, by age

Share of citizens in the United States who are aware of selected digital services provided by their local government as of December 2016, by age group

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Release date

March 2017

Region

United States

Survey time period

December 9 to 13, 2016

Number of respondents

2,057 respondents

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

Question: Which of the following general services does your local government provide to citizens via digital technologies (e.g. via smartphone app, email, website, social network or other modern communication channels) and not simply a phone call? Select all that apply.
Millennials: 18-34 years old
Generation X: 35-54 years old
Baby Boomers: 55 years and older

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