According to a survey conducted in South Korea in 2022, about 60 percent of respondents said they were dissatisfied with e-government services of the South Korean government because the service could not be used at the desired time and place. However, the overall picture showed that the vast majority of people were satisfied with the government's online service.
Leading reasons for dissatisfaction with e-government services in South Korea as of 2022
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Ministry of the Interior and Safety (South Korea). (December 28, 2022). Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading reasons for dissatisfaction with e-government services in South Korea as of 2022." Chart. December 28, 2022. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). (2022). Leading reasons for dissatisfaction with e-government services in South Korea as of 2022. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading Reasons for Dissatisfaction with E-government Services in South Korea as of 2022." Statista, Statista Inc., 28 Dec 2022, https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea), Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 Statista, https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/ (last visited October 31, 2024)
Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 [Graph], Ministry of the Interior and Safety (South Korea), December 28, 2022. [Online]. Available: https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/