User satisfaction with e-government services South Korea 2012-2021

Published by L. Yoon, Jun 24, 2022
According to a survey conducted in South Korea in 2021, around 52 percent of respondents said they were satisfied with e-government services provided by the South Korean government. Overall, about 98 percent of respondents were either very satisfied, satisfied, or somewhat satisfied with the service, indicating a very high level of satisfaction with online government services in South Korea.

Overall satisfaction with e-government services in South Korea from 2012 to 2021

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Sources

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Release date

May 2022

Region

South Korea

Survey time period

2012 to 2021

Age group

16-74 years

Method of interview

Face-to-face interview, online survey

Supplementary notes

Figures have been rounded.

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Statistics on " E-government in South Korea "

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Statistics on E-government in South Korea

Overview

4

Infrastructure

6

E-government services usage

7

Most used services

8

COVID-19 related services

6

Information security

5

Further related statistics

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E-government in South KoreaInternet usage in South KoreaSmartphone usage in South KoreaSoftware industry in South KoreaMobile banking in South Korea
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