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Methods used for returning goods by consumers in U.S. 2018

This statistic illustrates the results of a survey regarding the methods used when returning goods in the past year by consumers in the United States as of 2018. According to the survey, 13 percent of the respondents returned items by mail in the U.S.

In the past year, how have you returned items?

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Sources

Release date

November 2018

Region

United States

Survey time period

2018

Number of respondents

600 respondents

Supplementary notes

The source doesn't mention the method of survey or age of the respondents.

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Statistics on "Reverse logistics"

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