This statistic depicts the results of a global survey regarding the most common delivery method used when returning an online purchase in 2019. The survey showed that 16 percent of online shoppers worldwide returned an item by dropping it off the store.
Online purchase - return delivery method 2019
Most preferred delivery method when returning an online purchase worldwide in 2019
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account!
Premium Account
Your perfect start with Statista
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
Prices do not include sales tax.
Further Content: You might find this interesting as well
Statistics
- Shopping behavior of online shoppers based on return policy worldwide 2016
- Most returned goods by online shoppers 2016
- Most returned goods by consumers in the United States 2018
- Return deliveries - U.S. versus global costs 2015
- Return policy characteristics preventing U.S. customers from making purchases 2016
- Online purchases - return policy characteristics 2016
- Most common goods bracketed by U.S. shoppers 2016
- Methods used for returning goods by consumers in U.S. 2018
- Return deliveries - reason for returning and shopping channel 2015
- Share of U.S. shoppers who bracket by age 2016
- Return deliveries in U.S. January 2016-2017
- Share of U.S. shoppers who bracket by gender 2016
- Consumers who buy multiple items with intentions of returning them U.S.& U.K. 2018
- Average time for returning a purchase after the holidays in U.S. 2018
- Retailer adoption rate of try-before-you-buy in the U.S. and U.K. 2018
- India: reasons for returning goods 2013
- Reasons for returning retail purchases in the United Kingdom (UK) 2015-2016
- Returned items share in U.S. retail 2012-2018
- Industry revenue of “refrigerated warehousing and storage“ in the U.S. 2011-2023
- Industry revenue of »service activities incidental to land transportation« in Greece 2011-...
Pitney Bowes. (November 11, 2019). Most preferred delivery method when returning an online purchase worldwide in 2019 [Graph]. In Statista. Retrieved December 06, 2019, from https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. "Most preferred delivery method when returning an online purchase worldwide in 2019." Chart. November 11, 2019. Statista. Accessed December 06, 2019. https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. (2019). Most preferred delivery method when returning an online purchase worldwide in 2019. Statista. Statista Inc.. Accessed: December 06, 2019. https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. "Most Preferred Delivery Method When Returning An Online Purchase Worldwide in 2019." Statista, Statista Inc., 11 Nov 2019, https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes, Most preferred delivery method when returning an online purchase worldwide in 2019 Statista, https://www.statista.com/statistics/757190/reverse-logistics-return-method/ (last visited December 06, 2019)