This statistic depicts the results of a global survey regarding the most common delivery method used when returning an online purchase in 2019. The survey showed that 16 percent of online shoppers worldwide returned an item by dropping it off the store.
Most preferred delivery method when returning an online purchase worldwide in 2019
The study is based on surveys of more countries:
Australia: 1,005 respondents
Canada: 1,004 respondents
China: 1,004 respondents
Mexico: 1,005 respondents
United Kingdom: 1,004 respondents
United States: 3,009 respondents
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Pitney Bowes. (November 11, 2019). Most preferred delivery method when returning an online purchase worldwide in 2019 [Graph]. In Statista. Retrieved April 02, 2020, from https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. "Most preferred delivery method when returning an online purchase worldwide in 2019." Chart. November 11, 2019. Statista. Accessed April 02, 2020. https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. (2019). Most preferred delivery method when returning an online purchase worldwide in 2019. Statista. Statista Inc.. Accessed: April 02, 2020. https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes. "Most Preferred Delivery Method When Returning An Online Purchase Worldwide in 2019." Statista, Statista Inc., 11 Nov 2019, https://www.statista.com/statistics/757190/reverse-logistics-return-method/
Pitney Bowes, Most preferred delivery method when returning an online purchase worldwide in 2019 Statista, https://www.statista.com/statistics/757190/reverse-logistics-return-method/ (last visited April 02, 2020)
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