Methods of returning an online purchase worldwide

This statistic depicts the share of different methods used by global consumers to return an online purchase in 2019. During the survey, 36 percent of respondents stated that they took the package directly to a carrier to ship.

How did you return your online purchase?

Characteristic	Share of respondents
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Release date

September 2019

More information

Region

Worldwide

Survey time period

2019

Number of respondents

3,519 respondents

Age group

19 to 65 years old

Special properties

global consumers who have made an online purchase at least once in the last year.

Supplementary notes

The source doesn't mention the type of survey and why the values don't add up to 100 percent.

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