This statistic presents the most common reasons for online shoppers in the United States to switch towards a higher priced option between similar online products in 2017. According to the survey findings, 35 percent of surveyed consumers stated that they made the switch to a higher priced option between two similar products, when one product had better reviews compared to other.
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U.S. online shopper reasons in switching towards a higher priced item 2017
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Between similar products online, which of the following has driven you to pay for a higher priced option?
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This statistic presents the most common reasons for online shoppers in the United States to switch towards a higher priced option between similar online products in 2017. According to the survey findings, 35 percent of surveyed consumers stated that they made the switch to a higher priced option between two similar products, when one product had better reviews compared to other.
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This statistic presents the most common reasons for online shoppers in the United States to switch towards a higher priced option between similar online products in 2017. According to the survey findings, 35 percent of surveyed consumers stated that they made the switch to a higher priced option between two similar products, when one product had better reviews compared to other.
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- Release date
- March 2018
- Region
- United States
- Survey time period
- 2017
- Number of respondents
- 1,000 respondents
- Special properties
- consumers who shopped online at least once in the year.
More information
- Region
- United States
- Survey time period
- 2017
- Number of respondents
- 1,000 respondents
- Special properties
- consumers who shopped online at least once in the year.
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Online shopping behavior in the United States
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Statistics on "Online shopping behavior in the United States"
- Overview
The most important statistics
- U.S. customer satisfaction with online retail from 2000 to 2017 (index score)ACSI - U.S. customer satisfaction with online retail as of 2017
- Web-influenced retail sales in the United States from 2014 to 2020, by segment (in billion U.S. dollars)U.S. web-influenced retail sales 2014-2020, by segment
- Online shopping reach among online users in the United States as of December 2017, by deviceU.S. online shopping reach as of December 2017, by device
- Average value of online shopping orders in the United States as of 2nd quarter 2018, by device (in U.S. dollars)U.S. average online shopping order value 2018, by device
- Conversion rate of online shoppers in the United States as of 2nd quarter 2018U.S. online shopper conversion rate 2017-2018
- Conversion rate of online shoppers in the United States as of 2nd quarter 2018, by deviceU.S. online shopper conversion rate 2018, by device
- Distribution of time spent on retail sites vs. dollars spent in the United States as of 4th quarter 2017, by platformU.S. online retail user engagement and expenditure 2017, by platform
- Have you ever purchased something from the following online shops?Most popular online shops in the United States 2017, by reach
- Behavior and attitudes
The most important statistics
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by ageOnline shopping and buying-related activities by U.S. internet users in 2018, by age
- How important are each of the following to you when you shop for a product online?Important factors when shopping for a product online according to U.S. shoppers 2017
- Primary reason that internet users in the United States make digital purchases as of March 2018U.S. online user primary reasons to make online purchases 2018
- Online shopping frequency of internet users in the United States as of March 2017U.S. online shopping frequency 2014-2017
- Online shopping frequency of online shoppers in the United States as of April 2017, by genderU.S. online shopping frequency 2017, by gender
- Online shopping frequency of online shoppers in the United States as of April 2017, by product lineU.S. online shopping frequency 2017, by product line
- Which of these products do you buy online?U.S. online shopping products 2017, by category
- Which of the following products do you buy online the most?U.S. leading online retail products categories 2017
- Mobile
The most important statistics
- M-commerce share of total digital commerce spending in the United States from 2nd quarter 2010 to 4th quarter 2017Share of U.S. mobile e-commerce spending 2010-2017
- Reasons for consumers in the United States to not use their mobile device for shopping as of August 2016, by deviceFactors preventing purchases on mobile devices in the U.S. 2016
- Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017Leading shopping-related activities via mobile phone in the U.S. 2017
- How much of your online shopping do you do on a cell phone rather than on a computer?Degree of mobile vs desktop shopping preference in the U.S. 2017
- Using your mobile phone, have you done any of the following in the past 12 months?Mobile payment activities carried out by U.S. users 2015
- Mobile activities of online shoppers in the United States as of February 2017Mobile activities of U.S. online shoppers 2017
- Market reach of the most popular Apple iOS retail apps in the United States as of June 2018Leading iOS shopping app reach in the United States 2018
- Market reach of the most popular Android retail apps in the United States as of June 2018Leading Android shopping app reach in the United States 2018
- Path to purchase
The most important statistics
- Devices used to research and complete online purchase according to online shoppers in the United States as of February 2017Online research and shopping device preferences in the U.S. 2017
- Monthly time spent on online shopping by users in the United States as of December 2017, by shopper type (in minutes)U.S. monthly time spent online shopping 2017, by shopper type
- Monthly online shopping sessions generated by users in the United States as of December 2017, by shopper typeU.S. monthly online shopping sessions 2017, by user type
- Occurrence of leading apps during a shopping session for online shoppers in the United States as of December 2017Occurrence of apps during U.S. online shopping sessions 2017
- Most common app categories accessed before shopping device sessions in the United States as of December 2017Leading app categories accessed before shopping online in the U.S. 2017
- Most common app categories accessed after shopping device sessions in the United States as of December 2017Leading app categories accessed after shopping online in the U.S. 2017
- Most common apps accessed before shopping device sessions in the United States as of December 2017Leading apps accessed before shopping online in the U.S. 2017
- Most common apps accessed after shopping device sessions in the United States as of December 2017Leading apps accessed after shopping online in the U.S. 2017
- Order delivery
The most important statistics
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age groupDelivery method preference of U.S. online shoppers 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by categoryU.S. internet user same-day delivery usage 2018, by category
- Actions taken by digital shoppers in the United States to qualify for free shipping as of February 2017U.S. digital shopper free shipping qualification measures 2017
- How far do shipping costs influence your purchase decision when shopping online?Influence of shipping costs on purchase decisions among U.S. online shoppers 2017
- Which parcel service usually delivers the items you purchase online?Most used shipping service provider among U.S. online shoppers 2017
- Which of these services offered by shipping providers have you already used?Use of services offered by shipping providers among U.S. online shoppers 2017
- If the shipping was free of charge, when would you expect the delivery of your order?Expected order delivery with free shipping among U.S. online shoppers 2017
- How important is it for you to get your online purchases delivered to you within 2-3 working days?Importance of U.S. online purchase delivery within 2-3 working days 2017
Popular Related Keywords
- consumers
- higher price ranges
- online shopping
- Show more
- household
- electronics
- shopping
- e-commerce
- reviews
- clothes
- online purchase
- trustworthy
- online retailer
- trustworthiness
- online reviews
- online ads
- online purchases
- customer reviews
- product reviews
- online retailing
- e-retail
- online consumers
- online retailers
- online retail
- online advertising
- electronic products
- household products
- e-commerce market
- consumer reviews
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Products never bought online in the United Kingdom (UK) as of January 2014
- Reasons for not shopping online in the United Kingdom (UK) 2014
- Online shopping behavior in the United Kingdom (UK) 2014, by age
- Products consumers never plan to buy online in the United Kingdom (UK) 2014
- U.S. consumers' reasons for buying groceries online (products available online) 2012
- U.S. consumers' reasons for buying groceries online (products available offline) 2012
- Motivation to purchase holiday gifts online rather than in-store 2015, by country
- Categories in which consumers plan to compare options online before purchasing 2015
- Locations where U.K. consumers plan to purchase holiday gifts this season 2015
- Average holiday spending for the majority of shopping in the US 2015
- Share of online shopping to be done online 2015, by country
- Share of holiday shopping to be completed online by parents 2015, by country
- U.S. online shopper preferences regarding the amount of product photos 2017
- Preferred e-commerce websites amongst upper-income female U.S. teens 2016
- Main reasons for buying online in the last 12 months in Thailand 2016
- Brazil: Children's Day online sales value per checkout 2013-2016
- Trust in shops and stores to deal with personal data online in Luxembourg 2015
- Share of consumers shopping online in New Zealand 2006-2026
- Most important factors when placing an online order in Sweden 2017
Studies
- Online shopping in Italy
- B2C E-commerce in the Netherlands
- Online pet care market in the U.S.
- E-commerce in Canada
- Online Shopping and E-commerce
- Beauty content on social media
- Shopper-First Retailing
- 2018 Consumer Research Report
- The 2018 Amazon Shopper Behavior Study
- Monetate EQ2 2018
- U.S. Omnichannel Retail StatPack 2018
- PayPal Cross-Border Consumer Research 2018
- Monetate EQ4 2017
- Monetate EQ2 2017
- FutureBuy 2017 - United States
Statistics on the topic
Free statistics
- Web-influenced retail sales in the United States from 2014 to 2020, by segment (in billion U.S. dollars)
- Average value of online shopping orders in the United States as of 2nd quarter 2018, by device (in U.S. dollars)
- Conversion rate of online shoppers in the United States as of 2nd quarter 2018
- Conversion rate of online shoppers in the United States as of 2nd quarter 2018, by device
- Distribution of time spent on retail sites vs. dollars spent in the United States as of 4th quarter 2017, by platform
- Have you ever purchased something from the following online shops?
- Primary reason that internet users in the United States make digital purchases as of March 2018
- Online shopping frequency of internet users in the United States as of March 2017
- Stage of the digital purchase process that makes digital buyers in the United States happiest as of May 2018
- Consideration of new shopping technologies among consumers in the United States as of September 2017
- Primary reason for digital shoppers in the United States to abandon their carts in 2016 and 2017
- Products and service categories most commonly abandoned in their digital shopping carts by internet users in the United States as of March 2018
- M-commerce share of total digital commerce spending in the United States from 2nd quarter 2010 to 4th quarter 2017
- Reasons for consumers in the United States to not use their mobile device for shopping as of August 2016, by device
- Percentage of consumers in the United States who use their mobile phone for shopping related activities as of June 2017
- Using your mobile phone, have you done any of the following in the past 12 months?
- Mobile activities of online shoppers in the United States as of February 2017
- Most popular mobile shopping apps in the United States as of May 2018, by reach
- Devices used to research and complete online purchase according to online shoppers in the United States as of February 2017
- Most common app categories accessed after shopping device sessions in the United States as of December 2017
- Most common apps accessed after shopping device sessions in the United States as of December 2017
- Most common purchase influences of online shoppers in the United States in 2017
- When looking for a new product, how frequently do you read online reviews before purchasing the product?
- When looking for a new product, how important are the online reviews before deciding to purchase the product?
- Which of the following sources have you used to read online reviews within the last six months about products and service providers?
- Most frequently used paths to purchase with multi-channel retailers according to online shoppers in the United States as of February 2017
- Actions taken by digital shoppers in the United States to qualify for free shipping as of February 2017
- Would you use the option to have your order delivered by a drone?
- Number of photos needed when shopping for any product online according to online shoppers in the United States in 2017
Premium Statistics
- U.S. customer satisfaction with online retail from 2000 to 2017 (index score)
- Online shopping reach among online users in the United States as of December 2017, by device
- Most popular online shops according to online shoppers in the United States 2017, by shopping frequency
- Online shopping and buying-related activities performed by internet users in the United States as of March 2018, by age
- How important are each of the following to you when you shop for a product online?
- Online shopping frequency of online shoppers in the United States as of April 2017, by gender
- Online shopping frequency of online shoppers in the United States as of April 2017, by product line
- Which of these products do you buy online?
- Which of the following products do you buy online the most?
- In which cases do you prefer to buy products online?
- Whose recommendations are you most likely to trust when you have to choose between different products?
- When do you usually do your online shopping?
- Between similar products online, which of the following has driven you to pay for a higher priced option?
- How much of your online shopping do you do on a cell phone rather than on a computer?
- Market reach of the most popular Apple iOS retail apps in the United States as of June 2018
- Market reach of the most popular Android retail apps in the United States as of June 2018
- Most popular mobile shopping apps in the United States as of May 2018, by monthly users (in millions)
- Monthly time spent on online shopping by users in the United States as of December 2017, by shopper type (in minutes)
- Monthly online shopping sessions generated by users in the United States as of December 2017, by shopper type
- Occurrence of leading apps during a shopping session for online shoppers in the United States as of December 2017
- Most common app categories accessed before shopping device sessions in the United States as of December 2017
- Most common apps accessed before shopping device sessions in the United States as of December 2017
- Sources that influence purchase decisions of digital buyers in the United States as of August 2017, by category
- Which of the following channels do you use today when researching products from an online retailer?
- Number of reviews read by online shoppers in the United States when purchasing selected types of products online in 2017
- Which types of products or brands have you read online reviews about before purchasing the product?
- Most popular channels for researching products from an online retailer according to shoppers in the United States as of August 2017, by age group
- Most popular channels for online retailer purchases according to shoppers in the United States as of August 2017, by age group
- Which of the following channels do you use today when buying products from an online retailer?
- Preferred purchase methods for selected types of products according to shoppers in the United States as of May 2017
- Delivery methods used by internet users in the United States for digital purchases as of February 2018, by age group
- Items that internet users in the United States want to have vs. have received via same-day delivery as of February 2018, by category
- How far do shipping costs influence your purchase decision when shopping online?
- Which parcel service usually delivers the items you purchase online?
- Which of these services offered by shipping providers have you already used?
- If the shipping was free of charge, when would you expect the delivery of your order?
- How important is it for you to get your online purchases delivered to you within 2-3 working days?
- Would you use the option to have your order delivered by a robot?
- What percentage of items you order online do you return?
- In which cases do you return items you purchased online?
- What were the reasons that made you/would make you cancel an order process?
- Most common bad online shopping experiences according to online shoppers in the United States as of April 2017
- Most common reasons for dissatisfaction with online order shipping providers according to online shoppers in the United States as of April 2017
- Most important online shopping delivery elements to be actioned by e-retailers according to global online shoppers as of October 2017
- Which products have consumers never bought online?
- Reasons for not shopping online in the United Kingdom (UK) as of January 2014
- Online shopping behavior in the United Kingdom (UK) as of January 2014, by age
- Products ranked by share of consumers never planning to buy them online in the United Kingdom (UK) as of January 2014
- Consumers' reasons for grocery shopping online (products only available online) in the United States in 2012
- Consumers' reasons for grocery shopping online (products replicable offline) in the United States in 2012
- What motivates you to purchase items online rather than in store?
- In which of the following categories do you plan to compare options online before making a purchase in person?
- Do you plan to purchase gifts at any of the following stores or from the following brands this holiday season?
- Average holiday shopping expenditure in the United States in 2015 (in U.S. dollars)
- What percentage of your holiday shopping will be done online?
- What percentage of your holiday shopping will be done online? (Only parents)
- Preferred online shopping websites of upper-income female teens in the United States in fall 2016
- Main reasons for shopping online in the last 12 months in Thailand as of 2016
- Average sales value per checkout in online shopping for Children's Day in Brazil from 2013 to 2016 (in Brazilian reals)
- To what extent do you trust shops and stores to protect your personal information?*
- Share of consumers shopping online in New Zealand in 2006 and 2016 with a projection for 2026
- Most important web shop features when placing an online order in Sweden in 2017
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