Ranking of food retailers by customer satisfaction in Germany 2019

Businesses in food retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2019

Show detailed source information?
Register for free
Already a member?
Log in

Use Ask Statista Research Service

Release date

January 2020



Survey time period


Special properties

food retailers which placed within the top 30 of trade

Supplementary notes

The OC&C-Proposition-Index illustrates findings from an online consumer survey conducted worldwide. It is based on responses from 30,000 consumers toward service promises made by 850 retail trade businesses (of which 95 were German; source does not specify origin of other businesses). The overall index score (0 to 100 points) is based on individual scores concerning price, quality, product range, shopping experience, service and consumer trust. According to the source an overall index score of more than 75 points is to be considered as a very good result, whereas scores lower than 70 indicate weaknesses in specific areas.

Citation formats
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$199 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

Other statistics that may interest you Statistics on

About the industry


About the region


Selected statistics


Other regions


Related statistics


Further related statistics

Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Learn more about how Statista can support your business.