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Consumer rights used in the Netherlands 2017

Which of the following consumer rights have you relied upon before?*

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Source

Release date

January 2018

Region

Netherlands

Survey time period

November 20, 2017 to November 29, 2017

Number of respondents

1,281 respondents

Age group

13 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* This question was phrased by the source as follows: "Op welke van onderstaande rechten heeft u weleens een beroep gedaan? Het maakt hierbij niet uit of deze poging succes had of niet" (English: Which of the following consumer rights have you relied upon before? Whether this was successful or not is irrelevant in this case.)

The results have been weighted to represent the entire population.

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