Professional services worldwide - adoption of commercial solutions 2015-2018

Share of professional services organizations worldwide who have adopted commercial solutions from 2015 to 2018, by solution

Professional services worldwide - adoption of commercial solutions 2015-2018 This statistic depicts the share of professional services organizations worldwide who have adopted commercial solutions between 2015 and 2018, broken down by solution. During the 2018 survey, 47 percent of respondents stated they use a commercial application for Business Intelligence, rather than a homegrown solution.
Show more

Share of professional services organizations worldwide who have adopted commercial solutions from 2015 to 2018, by solution

2015201620172018
Corporate Financial Management (CFM)*95.3%91.4%95.1%96.6%
Social Networking (SN)81.7%87.8%87.8%87.9%
Client Relationship Management (CRM)86.3%84.8%76.5%83.5%
Professional Services Automation (PSA)79.8%80%67.3%76.2%
Remote Service Delivery (RSD)77.4%80.6%66.8%72.8%
Human Capital Management (HCM)56.8%54.4%55.9%61.2%
Knowledge Management (KM)61.8%57.4%45%58.2%
Business Intelligence (BI)45.4%45.8%37.3%47%
2015201620172018
Corporate Financial Management (CFM)*95.3%91.4%95.1%96.6%
Social Networking (SN)81.7%87.8%87.8%87.9%
Client Relationship Management (CRM)86.3%84.8%76.5%83.5%
Professional Services Automation (PSA)79.8%80%67.3%76.2%
Remote Service Delivery (RSD)77.4%80.6%66.8%72.8%
Human Capital Management (HCM)56.8%54.4%55.9%61.2%
Knowledge Management (KM)61.8%57.4%45%58.2%
Business Intelligence (BI)45.4%45.8%37.3%47%
Download Settings Share
Download started
Please be patient - this may take a moment
This statistic depicts the share of professional services organizations worldwide who have adopted commercial solutions between 2015 and 2018, broken down by solution. During the 2018 survey, 47 percent of respondents stated they use a commercial application for Business Intelligence, rather than a homegrown solution.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Advertising worldwide"
  • Overview
The most important statistics
  • Print media
  • Broadcast media
  • Out of home
  • Digital
  • Mobile
  • Other media & ad types
  • Agencies
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.