Comparison of mortgage owner's satisfaction with the big four banks Australia 2017

This statistic shows a comparison of satisfaction levels among mortgage owners with the big four banks in Australia for the six months to November 2016 and the six months to February 2017. The average satisfaction level of customers of all four banks combined stood at 75.4 percent in November 2016 and increased to 77.4 percent in February 2017.

Comparison of customer satisfaction among mortgage owners of the big four banks in Australia as of November 2016 and February 2017

6 months to November 20166 months to February 2017
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

April 2017



Survey time period

May 2016 to November 2016 and August to February 2017

Number of respondents

n = 5,955 (six months ended February 2017); n = 6,636 (six month ended November 2016)

Age group

14 years and older

Special properties

Australians with a home loan

Supplementary notes

Satisfaction level is the percentage of very or fairly satisfied customers.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Residential housing in Australia"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.