Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use

Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of use

Banking channels usage in the United Kingdom (UK) in 2014, by frequency of use This statistic shows the main banking channels used for communication and carrying out transactions in the United Kingdom as of February 2014, by the frequency of use of each channel. At that time, internet banking was used by UK customers most typically on a weekly basis - by 28 percent of the sample.
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Bank communication and transaction channels usage in the United Kingdom (UK) as of February 2014, by frequency of use

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DailyTwo to three daysWeeklyMonthlyTwo to three monthsLess frequentlyNever
Branch02102723344
ATM2104026894
Internet banking121928162617
Telephone banking013573251
Mobile banking - app35752574
DailyTwo to three daysWeeklyMonthlyTwo to three monthsLess frequentlyNever
Branch02102723344
ATM2104026894
Internet banking121928162617
Telephone banking013573251
Mobile banking - app35752574
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This statistic shows the main banking channels used for communication and carrying out transactions in the United Kingdom as of February 2014, by the frequency of use of each channel. At that time, internet banking was used by UK customers most typically on a weekly basis - by 28 percent of the sample.
Show more
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Banking channels in the United Kingdom (UK)
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Statistics on "Banking channels in the United Kingdom (UK)"
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  • Online and mobile banking
  • Banking apps
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  • General summary: customer preference
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