Internet
Social Media & User-Generated Content

Customer service of tech companies in the U.S. 2018

Published by

Alexander Kunst,

Jan 25, 2022

The displayed data on the customer service of tech companies shows results of an exclusive Statista survey conducted in the United States in 2018. Some 25 percent of respondents answered the question ''Which of these tech companies leads in terms of customer service?'' with ''Alibaba''.
The Survey Data Table for the Statista survey Tech Giants and Digital Services in the United States 2019 contains the complete tables for the survey including various column headings.

Which of these tech companies leads in terms of customer service?

Characteristic	Share of respondents
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Number of respondents

216 - 1,552 respondents

Age group

18-69 years

Special properties

respondents who use the respective brand

Supplementary notes

Multiple answers were possible.

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