United Kingdom top 5 shipping service providers used by online stores

Click & collect is the most frequently used shipping method in UK e-commerce. 51% of the top 500 online shops by net sales in 2020 in the UK, for which shipping information is available and known, have indicated Click & collect as a shipping method. Followed by Royal Mail and DPD with percentages of 38% and 26%. Hermes and DHL also belong to the top 5 shipping methods in UK e-commerce.

Share of online stores that use the main shipping service providers in the United Kingdom in 2020 (in %)

Characteristic	Share of online stores in %
-	-
-	-
-	-
-	-
-	-

Download

Source

Show detailed source information?

Already a member?

Sources

Use Ask Statista Research Service

In cooperation with

More information

Supplementary notes

Base: Top 500 online stores by net sales in the UK in 2020 for which shipping information is available and known.

The e-commerce market encompasses the sale of physical goods via a digital channel to a private end user (B2C). Incorporated in this definition are purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as smartphones and tablets.

The following are not included in the e-commerce market: marketplace platforms only, digitally distributed services (e.g. travel tickets), online stores dedicated to digital media downloads or streams as well as online stores dedicated to B2B markets nor sales between private persons (C2C). Market volume, market growth and all monetary figures at store level refer to the annual e-commerce net sales after the deduction of returns.

For more information please visit our methodology page on ecommerceDB.com.

Citation formats