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Salesforce Research. (March 19, 2019). Share of customer service agents worldwide who say they have all the tools and technology they need to do their job in 2018, by type [Graph]. In Statista. Retrieved January 15, 2021, from https://www.statista.com/statistics/1025145/customer-service-agents-worldwide-necessary-technology-job/
Salesforce Research. "Share of customer service agents worldwide who say they have all the tools and technology they need to do their job in 2018, by type." Chart. March 19, 2019. Statista. Accessed January 15, 2021. https://www.statista.com/statistics/1025145/customer-service-agents-worldwide-necessary-technology-job/
Salesforce Research. (2019). Share of customer service agents worldwide who say they have all the tools and technology they need to do their job in 2018, by type. Statista. Statista Inc.. Accessed: January 15, 2021. https://www.statista.com/statistics/1025145/customer-service-agents-worldwide-necessary-technology-job/
Salesforce Research. "Share of Customer Service Agents Worldwide Who Say They Have All The Tools and Technology They Need to Do Their Job in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025145/customer-service-agents-worldwide-necessary-technology-job/
Salesforce Research, Share of customer service agents worldwide who say they have all the tools and technology they need to do their job in 2018, by type Statista, https://www.statista.com/statistics/1025145/customer-service-agents-worldwide-necessary-technology-job/ (last visited January 15, 2021)
