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Metrics that service organizations use worldwide 2018

Metrics used by service organizations worldwide 2018

by E. Mazareanu, last edited Jul 15, 2019
Metrics that service organizations use worldwide 2018 This statistic shows what metrics service organizations use worldwide in 2018. During the survey, 80 percent of service organizations said that they use a customer satisfaction metric, and 75 percent said they use an employee experience metric.
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Metrics used by service organizations worldwide 2018

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